Questions, answered

Everything parents ask

Can't find what you're looking for? Our team replies to every message — reach us on the contact page.

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Getting Started

Yes — that's exactly who Level 1 is built for. Unit 1 starts before the first pawn move, and the pace is one idea at a time. Most of our students started at zero.
Ages 5 to 15. The free trial class tells us — and you — exactly where your child fits on our seven-level map.
One real class with a real coach. Your child plays, learns one idea, and enjoys it (most kids ask when the next class is). Afterward you get a written report and your child's placement on the map. No credit card. No pressure.
Our coaches are certified in childcraft before chess — how to praise effort, how to handle tears after a loss, how to make a hard problem feel like an adventure. And children only ever race their own last best, never each other.
No. Homework takes 5–8 minutes and comes with everything a parent needs. You don't need to know chess to know your child is thriving — the progress sheet and WhatsApp updates show you.
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Classes & Coaches

Every coach is FIDE-rated, screened AND background-verified, then certified level by level inside our own academy — the certification exam tests how to teach children before it tests chess. Chosen for warmth as much as skill.
Capped at 6 kids at the Beginner level — small enough that the coach knows how your child thinks, big enough that they make friends. At higher levels, groups are kept small by your coach's recommendation, sized to what the material needs.
Every class follows the same six-beat rhythm: a 90-second rapid-fire warm-up, one new idea, hands-on practice, a mini-game, ladder challenges, and a closing cheer. Kids love the routine — after a few classes they announce the next beat themselves.
Two live 45-minute classes per week. One unit spans two classes, so every idea gets taught, practiced, and proven.
On the trial class — absolutely, we encourage it. After that, class time belongs to the cubs: children speak up more, try harder things, and recover from mistakes faster without an audience. You'll get a report after class instead — often with a question to ask your child at dinner.
For group classes: if a same-level group has a seat that week, we'll offer a makeup slot; otherwise the class is forfeited. For individual classes: one reschedule, subject to your coach's availability. Tell us as early as you can — early notice is what makes makeups possible.
A laptop or tablet with a stable internet connection — that's it. We'll send the class link. No physical chessboard is needed for classes, though having one at home is lovely: kids consolidate what they learn by playing family members between lessons.
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Safety

Yes, by design. Classes are live with a verified coach, and there is no open chat with strangers, ever — not in class, not in the app.
FIDE-rated, screened AND background-verified before any classroom contact, then certified through our own exams — written, practical, and an observed class scored by a senior coach.
Cubby, the friendly practice buddy between lessons, serves puzzles assigned around your coach's plan. It has no social features, no chat, no strangers.
Only what's needed to teach: progress scores, game records, and class attendance. Parents see everything we see — details in our Privacy Policy.
You and your child's coach. Scores are never read aloud in class and never shown to other families — race yourself, never each other.
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Practice & Progress

Three ways: a scored mastery checklist after every unit, a progress sheet that follows your child level to level, and a WhatsApp update after class telling you exactly what was learned — often with a question to ask your child at dinner.
They repeat it — and that's normal, built-in, and celebrated. We call it repeat-and-advance: children pass a mastery gate before new material, so gaps never snowball. No child is rushed past a wobble.
5–8 minutes after each class, in three tiers: one everyone does, one that revisits an earlier unit (deliberate memory training), and one stretch challenge for kids who want more.
From the very first level. Mini-games in class, full games with notation from Explorer level, arena events at the end of every level, and tournament training in the Competitor level.
Parents tell us yes — focus, patience, taking losses gracefully, thinking before acting. One of our students put it best: "I started becoming more focused and I even improved in school."
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Plans & Billing

$59/month — and that price covers every level from Beginner through Competitor. No price increases as your child improves. That's 8 live coached classes a month, about $7.40 per class (private tutors run $40–$80 an hour). Our seventh level, Master Cub, is individual advanced coaching, priced personally by invitation.
Cancel anytime from your parent dashboard — two clicks, no calls, no guilt trips. Your current month's classes run to the end of the cycle. That's also why we don't need a complicated refund policy: you're never locked in.
Yes and yes. Families with two or more cubs get 10% off the total. And you can pause anytime — just tell us before your next billing month begins (a month already underway can't be paused partway; its remaining classes are forfeited).
Still have a question?
The first class answers most questions — book a free trial and ask a real coach anything.
Book a Free Trial Class

No credit card. No pressure. Includes your child's placement on our seven-level map and a written report.